What is a pre-order?
Pre-orders a great way to order the unique clothing you want without having to worry about sell-outs or checking back with us. Pre-orders are paid in full at the time you place your order.
When are pre-orders shipped?
There will always be an estimated shipping date in the description of the product available for pre-order.
These items will be shipped separately from other in-stock items placed in the same order.
Although we are pretty good about keeping our word on these dates we do not guarantee these dates and they are subject to change without notice. International pre-orders are shipped when the order is 100% complete.
Can I cancel/change or return a pre-order?
If the item(s) has/have not been fulfilled and/or shipped the order can be cancelled for a 100% credit card or Paypal refund within 30 days of your order date. Please send your cancellation request to firstname.lastname@example.org. Once it has been over 30 days and/or it has been packed and/or shipped it will be treated as a regular order. Click on Returns & Exchanges for a full description of our store's policy in regards to exchanges.
If for any reason we are not able to fulfill your pre-order we will refund your original form of payment for the full amount. If for any reason you are not satisfied with your order once you receive it regular store policy will apply. Click here to review the policy.