All preorder items take two weeks to come into stock at the warehouse in Los Angeles.
Once items arrive they are processed, packed and shipped with 24-48 hours.
If you selected USPS First Class Mail at checkout, your order will arrive in 3-7 days depending on your location in the US.
If you selected UPS 2nd Day Guaranteed at checkout, your order will arrive in 2 business days but only after it has come into stock at the warehouse.
If you need to change your order or cancel, contact us immediately at firstname.lastname@example.org
If the item(s) has/have not been fulfilled and/or shipped the order can be cancelled for a 100% credit card or PayPal refund within 30 days of your order date.
Once it has been over 30 days and/or it has been packed and/or shipped it will be treated as a regular order.
If there are any delays or unexpected changes to your order we will notify you immediately.
If for any reason we are not able to fulfill your pre-order we will refund your original form of payment for the full amount.
If for any reason you are not satisfied with your order once you receive it regular store policy will apply.
Please note that you agree to the terms and conditions of our preorder policy set forth when you place your order (our credit card processor has been notified about our preorder policy regarding these particular items).